Career

Created scalable diagnostic microservice for Azure fleet-wide firmware validation, reporting from third-party diagnostics and telemetry data via API calls or Kusto queries.
Secured $5MM+ in project funding by establishing a self-service SSD pipeline for firmware validation collaborating with hardware teams to detect reliability and performance regressions before the proposed firmware can be published.
Introduced automated incident and email monitoring systems that capture predictive failure analysis and anomaly detection for enterprise production hardware quality monitoring.
Led automation, live site, and DevOps operations, overseeing investigation and correction of software bugs, documenting RCA reports and providing technical guidance for troubleshooting.
Designed critical REST API for Azure Blob Storage connecting a lab environment to modern cloud technology by enabling package downloads, log uploads, and telemetry emission.
Developed cohesive UI templates, Linux bootstrap command chain, and self-service component for Azure Cloud Hardware Infrastructure Engineering experiment flighting and firmware validation.
Contributed a strong work ethic and great communication skills to onboard and collaborate effectively with cross-functional teams, including software engineers, system administrators, and firmware engineers, to resolve complex issues and improve system reliability.

Served as an integral team member on cross-functional teams in QA, DevOps, and deployment functions for a cyber security training and commercial phishing company.
Developed an automated testing framework utilizing Selenium and Python for three primary web applications, resulting in increased test plan transparency and substantial savings in time and cost.
Implemented structured testing schedule, identified critical path tests for deployment validation, optimized testing processes and organized testing cadence for transparent validation between Product and Engineering teams using cohesive and extendable test plans.
Collaborated directly with clients to configure their identity providers (Okta, Azure, ADFS) for single sign-on (SSO) protocol, allowing for a seamless authentication process for our customers.
Organized testing cadence and developed comprehensive test plans utilizing TestRail infrastructure.